Exchange 2016- EVENT ID 9646 – MoMT exceeded the maximum of 32 objects of type Session

Here is another issue I encountered during my Exchange 2016 migration. A hand full of users have been getting knocked out of public folders with an Event ID 9646 and they have exceed the max of 32 session objects. What the hell does that mean? Why only a few users?

Investigating Event 9646

The Monday after I migrated public folders to Microsoft’s new “Modern Public Folders” a hand full of users began calling me they were unable to access them. Their specific error was:

“Cannot expand the folder. Your server administrator has limited the number of items you can open simultaneously. Try closing messages you have opened or removing attachments and images from unsent messages you are composing.”

Continue reading “Exchange 2016- EVENT ID 9646 – MoMT exceeded the maximum of 32 objects of type Session”

Exchange 2016 – EVENT ID 15021- Blank ECP / OWA & Error connecting to Outlook

If you have been following my blog, I recently migrated my Exchange 2010 server to a new 2016 server. There have been a few hiccups along the way however for the most part  the experience has been good and user disruption minimal, until I encountered Event ID 15021.

ExchangeLast night during a maintenance window I applied my Microsoft updates and rebooted the server. Shortly after reboot I attempted to open Outlook and it failed with a server unavailable error. OWA and ECP both showed BLANK white screens. I began to panic a little because this is probably the IT guys worst nightmare! Working in the industry for over 20 years I put my panic aside and began my standard troubleshooting procedure.

STEP 1 – Event logs are your friend

Continue reading “Exchange 2016 – EVENT ID 15021- Blank ECP / OWA & Error connecting to Outlook”

My Experience Migrating to Exchange 2016

If you have ever taken the time to read my blog you would probably know by now that I am the IT director for a mid sized accounting firm in NJ. One project on my docket this year is to migrate from Exchange 2010 to Exchange 2016. This post is just going to be a basic log of what I encountered during my install. If you take the time to read this maybe you can find a useful tip to aid in your migration woes.

Having a small shop and wearing a lot of hats here in the office tends to create a slew of challenges. Most of the time I have a ton of projects brewing so focusing on one can be difficult at times. My migration to a new Exchange 2016 server will be gradual taking about 2 to 3 weeks to complete. During the initial setup I like to let certain steps “stew” overnight to make sure there are no disruptions. I also like to be sure I have a contingency plan to undo any unforeseen issues.

Is your directory active enough?

Continue reading “My Experience Migrating to Exchange 2016”

iOS 11 – Cannot Send Mail. The message was rejected by the server.

I am knee deep in  an upgrade from Exchange 2010 to Exchange 2016 in the office. There have been many challenges that I will be addressing in another post, however I thought this one regarding iOS 11 to be important enough to write about it today.

Cannot Send Mail. The message was rejected by the server.

I have one user on the network that is receiving this message when they attempt to forward or reply to their mail on my exchange server. When composing a new message the mail is delivered as expected. The fact that this is a new server and the user was migrated just days before led me to believe the issue was on my end.

Failed Fixes:

  • Restart IIS with an IISRESET command
  • Remove the email profile from the iPhone and recreate it
  • Restart the entire exchange server
  • Review the log files for any clues.

None of the above was able to fix her issue. Further more, my own iPhone was on iOS 11 and at least a dozen other users had upgraded and their devices were working properly.

I was about to give up when I stumbled across this article today from Apple Continue reading “iOS 11 – Cannot Send Mail. The message was rejected by the server.”

Wolfpack Mini Golf Fundraiser a HUGE Success!

A huge thank you to everyone that attended the Woodbridge Wolfpack first annual Mini Golf fundraiser on August 26th! It was the perfect day from start to finish, with good weather, good friends, good food and GREAT fun!

Thank you to all the volunteers, golfers, and sponsors that helped make the day a success.  A special thank you to Coach Charlie Crispino for organizing this event.

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Securely Delete Your Files!

Everyone has sensitive data stored on their workstations at some point in their lives. It could be something as simple as a credit card statement or maybe a scanned copy of your drivers license. No matter what data you may have lurking on your hard drive here are some simple tips to make sure when you want it gone your data is securely deleted forever.

When I delete  files, why are they not removed forever?

Deleting a file is not as simple a process as it sound. On most computers deleted files first wind up in the trash or recycle bin. This is not even close to removing anything. The process only moves your files from a live folder to a Continue reading “Securely Delete Your Files!”

Bandwidth Wars! How much speed do I need for my home?

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The marketing department loves to put their spin on just about every product and service for sale. This is also true as it pertains to Internet Bandwidth for your home. Technology companies and  computer hardware manufactures (as well as other manufactures) seem to think that we are all stupid sheep, and rather than educate us properly on what we really need they tend to force feed product in the hopes of increased profit.

Before I begin writing about how much Internet Bandwidth you need for your house, let me first show a few examples of how the marketing machine caused misleading advertising wars of the past.

Intel vs Advanced Micro Devices (AMD)

Way back in the 90s Intel wanted to increase market share and increase sales. The marketing department came up with a brilliant “Intel inside” campaign and began educating consumers on processor clock speed (MHZ & GHZ) They touted that a 90Mhz PC was better than the 60Mz and  AMD did the same. Both companies basically started an arms race to achieve the highest speed processor and consumers were led to believe faster is better. Here we are over 20 years later and we now know that clock speed is NOT a good representation of how fast a processor can perform. There are so many other factors that contribute to a FAST computer but I’m not going to cover that in this article. Marketing alone may have duped thousands into prematurely upgrading to a new computer. Continue reading “Bandwidth Wars! How much speed do I need for my home?”

Stay Hands Free In a Hands on World – Mobile Car Mount Roundup

There is close to 5 billion mobile phones in use in on our planet and almost 1.5 billion automobiles operating around the world. Through a very inexact science it may be safe to postulate that most drivers own a mobile phone.  For quite a number of years governments have been enacting hands free laws and promoting the concept of hands free in numerous public service announcements. In faClassicct at least 1/2 of the states in the United States have some type of hands free law on the books. My question to you is how do you keep your phone hands free, yet usable in your car? Which mobile phone car mount do you use?

Types of mobile phone holders:

There are many different types of mobile phone holders on the market, however when it comes down to it most of them can be lumped up into the following categories.

  • Suction Cup Mount
  • Vent Mount
  • CD-Slot Mount
  • Grip Pad
  • Cup Holder
  • Trim Clip Mount

Suction Cup Mounts – Really Suck (no really.. they suck onto the windows)

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Talking Cars Of The 80’s

It’s hard to remember a time when our devices didn’t talk to us. Siri, Amazon Alexa, and Google Assistant just to name a few. Devices that talk and can understand and respond to us are so common place now we take them for granted. That wasn’t the case 40 years ago. Just imagine how revolutionary and advanced talking cars of the early 80’s must have seemed. If you were alive back then phrases like “Your door is ajar” and “Fuel Level Low” would probably bring back some memories.

The 1981 Datsun Maxima

In 1981 Datsun was the first manufacture to add speech technology to their Maxima model. At the time this was a technology breakthrough. The kind lady in the car presented messages such as “Please tun off the lights” and “Parking brake is on”. In today’s digital age most of us assumed that Nissan (Datsun) simply put a speech chip in the car and done.

This is NOT the case, the technology in the Maxima was mostly analog. The cars voice alert system was a record player. Yes, you read that correctly the car was equipped with a phonograph recording of the alert messages. A small white plastic disk would spin and when an alert was requested by the car a precision tone arm would select the correct track to play.  I wonder if the record would skip over a rough road, or if the message could be played to the point where the needle or record could wear out. Continue reading “Talking Cars Of The 80’s”

Update your iPhone & iPad NOW 10.3.3 – New WiFi Vulnerability

This post is just a friendly reminder to update your IOS devices. As soon as your  done reading this, grab all of your iPhones and iPads and run the 10.3.3 update.

Apple has recently discovered a vulnerability in the WiFi chip that could allow an attacker within proximity of your phone to run unsigned code and gain unauthorized access to your device.

Just think of the hacking possibilities as you order your morning coffee at Starbucks, or while you walk the boardwalk this summer enjoying the beach. This new vulnerability will be exploited in public spaces where a large pool of targets are in range of the attacker.

How to update and prevent the vulnerability?

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